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Environmental services
- Laundry and linen
- Waste
- Cleaning
- Shredding
Service-as-software platform
Recovery
Optimize
Renegotiate
Purchased services before contract renewal
Purchased services represents 20–35% of health system operating expense. It's one of the largest non-labor spend categories and the most overlooked for savings opportunities, hidden behind generic AP descriptions of only headers and totals. hunterAI adds supplier billing detail to your AP lines to deliver actionable savings package in 20 working days. Read-only files, no integration.
Supply chain now own most non-labor spend. We give supply chain leaders the line-item evidence their value analysis and procurement process need before a service contract renews.
DELIVERABLES
Savings package in Excel·every finding traced to invoice line and contract term·a standardized rate card·three analyst sessions
Financial Impact
$300K
Recovered so
far
$2.2M
Additional
opportunity identified
$800K/yr
Forward avoidance via
optimization
20
Working days to
your savings package
The result of the engagement with client within one category. Identified savings are documented separately from recovered amount
Delivery Model
As an Outcome — output-of-work
Time to Your
Savings Package
Full analysis - 10 working days;
up to 20 days for pioneer categories.
Data Access
Read-only files, zero integration
Principle: never alter dataHow We Read It
At the line item, not the header
What counts as a purchased service?
Any service a hospital has contracted to a third-party vendor instead of performing with its own staff. This outsourced, indirect spend adds up to over $300 billion a year across U.S. hospitals; Vizient puts it at 20–30% of total expense.
Facility management
- Maintenance
- Elevators
- Security
- Food service
Clinical
- Clinical engineering
- Diagnostic imaging and radiology services
- Dialysis
Administrative
- Transcription
- Courier
- Staffing
Why purchased services spend leaks
Decentralized contracting
departments sign their own contracts, leaving multiple vendors and duplicate agreements for the same service with little central oversight.
Header-level accounts payable
spend data shows a total, whilst rates, quantities and fees sit in supplier billing reports, checked by manual process if at all. No dashboard can uncover what isn't in the data.
Auto-renewal
evergreen clauses and escalators turn $250K–$350K contracts into multi-million-dollar expenses without a re-bid.
Standardization and consolidation only work once you can see what each vendor actually billed.
What hunterAI reads
The detail lives in supplier billing and cost reports, not in AP. Our proprietary matching reconciles every invoice line to AP and to the governing contract term, so each compliance finding is measurable and traced to its source. Typical value leakage:
- Rates above the agreed rate card
- Billing beyond delivered scope or service level
- Duplicate charges across invoices or facilities
- Off-contract charges and fees never owed
- Escalators applied early or above the cap
How it runs
One secure, read-only transfer: 12 months of AP history and PDF invoices for one vendor or service category, plus all contracts and amendments. No accounts, no system access, no changes to source data.
You choose the category
one we've already read (fastest route to a hard number) or a customized read of a new one.
We read it to the line
billed lines reconciled to AP and contract terms, every finding scored to source.
You receive the savings package in 10 working days
an Excel file with each finding traced to invoice line and contract term, a standardized rate card, and three analyst sessions.
You decide, we support
validation, recovery and supplier re-pricing.
One finding, every stakeholder
Procurement
visibility into services hidden behind broad invoice descriptions, with cost reports checked against contracts.
Supply chain team
catches cost creep and savings erosion early and gains control of the category and the vendor relationship.
Finance
tracks realized cost savings and margin improvement through monthly AP-to-billing reconciliation.
Savings found in non-clinical services don't come out of patient care. And billing tied to service levels shows where a vendor isn't delivering the operational efficiency your teams and patients depend on.
Three stages of purchased services savings
| Stage | When | What we find |
|---|---|---|
| 01 Recover | Already paid | Overbilling against contracted rates, billing beyond scope, duplicate or off-contract charges, fees never owed |
| 02 Optimize | Current terms | One rate card across facilities, supplier consolidation, right-sized volume and utilization |
| 03 Renegotiate | At renewal | Rate card reset against your benchmark, caps and tiers re-baselined, terms and conditions restructured, better volume rebates |
Your benchmark is the effective unit rate you actually paid, by month and facility, with the volume, utilization and gap to the contract rate. These metrics come from your own billing lines, so they hold up in negotiation.
Take them into a renegotiation with the incumbent or a full RFP. Build the benchmark before renewal: once new terms are signed, it no longer changes the price.